Be certain.
Missed Certinia at Dreamforce?
Stream all five sessions covering the power of
AI-powered services, Certinia's System of Action,
the agentic and intelligent action roadmap,
and how customers win bigger with Certinia.
At Dreamforce, Certinia unveiled the System of Action for services businesses, backed by the largest expansion of Veda AI to date: 14 new Veda agents, Veda Intelligent Actions nearly doubled from 64 to 135, and a commitment to 100% agentic capability coverage by year-end.
Read the full announcement
Watch best selling author Rod Cherkas and Certinia Chief Customer Officer, Todd Kisaberth as they celebrate the launch of The Chief Customer Officer Playbook for the AI Era. Learn why unifying data across Customer Success and Professional Services is critical for orchestrating value across the customer lifecycle.
Certinia CEO DJ Paoni joins Salesforce and top services leaders to reveal why AI-powered growth isn't a 1–4% tweak—it's a 10x leap, and they're sharing the exact playbook to get there.
Get a first look at Certinia's product roadmap with Chief Product & Technology Officer Raju Malhotra and Principal Product Solution Architect Matt Byrne. Experience live demos of human and AI agent collaboration, and see how real-time context turns siloed data into forward-looking action.
Watch Certinia's System of Action live—including a first-hand look at how our customer, Civica, is transforming their entire services lifecycle to win bigger deals, deliver smarter, and grow accounts without adding headcount.
Certinia’s Matt Byrne shows you how to securely expose your managed package to external agents using Salesforce Hosted MCP. Watch a live demo connecting Claude directly to your unique org context and metadata.
Discover how services and technology organizations leverage agentic AI, unify customer success and professional services data, and drive 10x operational growth.
Five Full-Length Sessions & Demos: Unlimited access to full session recordings, executive panels, and live product walk-throughs.
Proven Executive Playbooks: Practical frameworks from Rod Cherkas, Civica, Salesforce, and Certinia leaders.
The Future of Agentic AI: An inside look at Certinia’s AI roadmap and System of Action.
Win bigger. Deliver smarter. Grow stronger.
