FinancialForce Fall 2018 ERP Release Provides Services Companies an Unlimited Growth Platform

SAN FRANCISCO — Nov 1, 2018 – Certinia, a leading customer-centric ERP and Professional Services Automation (PSA) cloud solution native to the Salesforce platform, announced the general availability of its Fall 2018 ERP Release. The Release includes significant new functionality, including analytics products powered by the Salesforce Einstein Analytics Platform and a next-generation Lightning user experience across the portfolio.

Interactive Analytics Powered by Einstein Analytics; Available for C-Suite Services Professionals
By leveraging the new release and Salesforce Einstein Analytics, Certinia customers, including CFOs and services professionals, can run a more data-driven business. Users can also utilize Certinia Financial Management and PSA Analytics applications to create more out-of-the-box reports with drill-down capabilities. There is no need to wait for IT to build reports, or log into another BI tool to analyze Certinia business data. Additional benefits include a highly scalable and easily personalized interactive dashboard and unified customer and service delivery.

With the Fall 2018 ERP Release, finance professionals can harness powerful new role-based dashboards and next-generation financial reporting powered by Einstein Analytics. Enterprise- grade performance and reporting dimensions using Einstein Analytics provides scalability to tens of millions of rows across detailed accounting transactions.

Finance and accounting teams can now also access a front-end reporting and analytics experience, along with dozens of out-of-the-box reports and best-practice KPIs tailored to services-centric organizations. The ability to quickly personalize reports and analyze data without limits enables real-time business and customer health checks using a single, consistent source of truth spanning the entire opportunity-to-revenue and renewal lifecycle. Using Einstein Analytics for both Financial Reporting and Financial Analytics, with a single data source, provides opportunities for businesses to get deeper business insights while streamlining the reporting and period-end.

Application Integration That’s Simple and Pre-Built
Customers can now get more value from their investments in Certinia and other third- party business applications. In conjunction with the Fall ERP Release, Certinia has announced the availability of the Certinia Integration Hub. The Integration Hub delivers and maintains standardized, packaged API integrations to popular third-party business applications, including those that sit outside of the Salesforce ecosystem.

“Certinia serves a broad set of customers that vary from small businesses to Fortune 50 firms, most of which have invested in other complementary business applications that need to talk to and share data with Certinia,” said Dan Brown, Certinia Chief Product Officer. “The Certinia Integration Hub will enable us to accelerate and simplify the way our applications connect with many of the most popular business applications our customer use, both on and off the Salesforce platform. This will offer many benefits to our customers including increased ROI and less headaches around bringing together and maintaining data from different systems.”

Certinia will be offering several packaged integrations using the new integration solution, starting with the Fall 2018 ERP Release. This will include a new API integration between Certinia and SAP Concur, a leading travel and expense management solution. More packaged integration connectors will be announced as they become available.

Consolidated and Agile Billing for Business Unlimited
The Fall Release of Certinia Billing allows organizations to more holistically manage multiple revenue streams and simplify complex billing and invoicing processes across different revenue models. Subscription services, consumption and usage-based offerings, and billing for tangible goods are all supported by one system. Companies can bring products and services to market faster, and collection managers will be more efficient.

“The ability to include one-time, recurring, and usage-based charges in one single invoice will help streamline collections efforts,” Brown explained. “With a few clicks, users can consolidate multiple billing documents, present to their customers in one bill, and complete downstream processing easily.”

Optimized Collections for the New Services Economy
To help companies better retain customers and grow predictable recurring revenue models, the Fall Release of Financial Management offers collections and accounts receivable teams a completely reimagined user experience, equipped with a consolidated workbench for improving cash flow and reducing customer attrition. The new features enable collection managers to better focus on customers through a highly automated environment that drives proactive engagements with customers to resolve problems and help turn at-risk contracts into renewals and collected revenue.

Next-generation UX for More Productive Users
The Fall 2018 Release expands the Lightning Experience with a thoroughly modern user experience built for speed, scale and flexibility. The Fall 2018 Release delivers full Salesforce Lightning adoption with new page layouts and designs for all Certinia ERP transactions.

The new transaction layout features allow users to benefit from the intuitive user experience and consistency while providing the ability to personalize the UI and leverage quick navigational tools such as the Utility Bar for one-click access to critical data.

Supporting Fall 2018 ERP Release Resources:

About Certinia
Certinia is the leading cloud ERP and PSA provider for the new services economy. A key ERP solution native to the Salesforce platform, Certinia unifies data across the enterprise in real-time, enabling companies to rapidly evolve their business models with customers at the center. Founded in 2009 and headquartered in San Francisco, Certinia is backed by Advent International, Salesforce Ventures and Technology Crossover Ventures. For more information, visit

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Media Contact:
Letty Ledbetter
Vice President, Global Communications
[email protected]