FinancialForce Named Top Professional Services Automation Software by G2 for the Enterprise for Tenth Consecutive Quarter

San Francisco, CA – June 22, 2021 – Certinia, the leading provider of customer-centric business applications across finance, services, and customer success teams, has been named the #1 vendor in G2’s Summer 2021 Overall, Enterprise, and Mid-Market PSA Grid Reports, marking the tenth consecutive quarter as the top PSA for the enterprise. Certinia was also named a leader in the Mid-Market Grid Report for Accounting.  The rankings are based on hundreds of customer ratings across products and services, and they draw from reviews by verified users on G2, the world’s leading business solutions review website.

“With Certinia, customers gain visibility into the full customer lifecycle, driving and protecting revenue and increasing customer lifetime value,” said Scott Bajtos, Chief Customer Officer, Certinia. “Our customers get the value of connecting the front and back office for a 360-degree view of the business — all on the Salesforce platform. G2 reviews are a great way for customers to share their experiences with their peers.”

Unlike other ERP and PSA applications, Certinia extends the value of Salesforce applications like CRM, CPQ, and Einstein by seamlessly unifying sales, professional services teams, and back-office teams. Running businesses with customers at the center will empower actionable and holistic insights at every step of the customer lifecycle, ultimately driving business growth.

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

You can view the G2 rankings at this link, as well as learn more about Professional Services Automation in the most recent SPI Benchmark report.

About Certinia

Certinia accelerates business growth with customer-centric ERP, Professional Services Automation (PSA), and Customer Success Operations solutions. Run on the leading cloud platform, Salesforce, Certinia enables organizations to see their customers in full color to unlock customer insights, deliver innovative experiences, run a digital business, and achieve agility and resilience. Founded in 2009 and headquartered in San Francisco, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit

Most adopted PSA solution in SPI Research’s 2021 PS Maturity™ Benchmark; most adopted PSA solution by Technology Services Industry Association in 2020; leader in IDC MarketScape for Worldwide SaaS and Cloud-Enabled Midmarket Finance and Accounting Applications, 2020; #1 PSA by G2.

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