FinancialForce Named Top Provider in Professional Services Automation Software by G2 for the 16th Consecutive Quarter

San Francisco, CA – December 15, 2022 – Certinia, the leading provider of customer-centric business applications across finance, services, and customer success teams, has earned the top spot in G2’s Winter 2023 Overall, Enterprise, and Mid-Market PSA Grid Reports, marking the sixteenth consecutive quarter as the preeminent PSA software provider. Certinia also received a Leader badge for PSA Small Business as well as a Best Relationship badge for both Enterprise and Mid-Market PSA. Additionally, Certinia earned a Leader badge for Overall and Mid-Market Grid Reports in ERP, Accounting & Billing. The rankings are based on hundreds of customer ratings across products and services, and they draw from reviews by verified users on G2, the world’s leading business solutions review website.

“It is an honor for the entire Certinia team to be recognized as the top choice among PSA software providers in G2’s Winter 2023 report,” said Todd Kisaberth, Chief Customer Officer, Certinia. “This marks a significant achievement for our company. We are humbled by the trust our customers have placed in us and remain dedicated to providing them with the solutions they need to thrive in an ever-changing landscape. We are grateful to our customers for sharing their feedback on G2 and will continue to strive for excellence in supporting their success.”

“Rankings on G2 reports are based on data provided to us by real users,” said Michael Fauscette, chief research officer, G2. “We are excited to share the achievements of the products ranked on our site because they represent the voice of the user and offer terrific insights to potential buyers around the world.”

Here is recent praise from verified Certinia customers on G2:

  • A product that grows with your needs: “Certinia PSA can be as granular as you need it to be and as high level as you want it to be as well. The usability can be tailored for any persona, depending on your role in your organization.”
  • Best automation tool for PSA: “The best thing is that Certinia PSA is built on the Salesforce ecosystem, which makes it so easy to customize and you get all the Salesforce features. The UI is so simple and user friendly and you can perform all major tasks in just a few clicks.”
  • Game changer: “Our leadership teams get dashboards e-mailed to them every Monday morning for their executive meetings, and our resources see their schedules and compensation metrics every day, along with several other aspects that have made our team much more efficient.”

You can view the G2 rankings at this link, as well as learn more about Professional Services Automation in the most recent SPI Benchmark report.

About Certinia

Certinia elevates business growth through a complete Services-as-a-Business (SaaB) solution that spans service delivery, finance, and customer success. Run on the leading cloud platform, Salesforce, Certinia enables organizations to run a connected business, deliver with intelligence, and achieve agility at scale. Founded in 2009 and headquartered in San Francisco, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit

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