PS Cloud continues to drive professional services excellence at enterprise scale
Raju Malhotra is Chief Product and Technology Officer at Certinia. His focus is to shape the company’s product vision, drive the technology roadmap, and ensure exceptional user experiences across the vast customer base. Read his blog here on what Certinia Professional Services Cloud has delivered to the market and our customers.
In our Summer 2024 product release, we introduced a suite of powerful new features to Professional Services (PS) Cloud, designed to help technology and services organizations elevate resource management, boost productivity, and scale their operations. These enhancements, built on years of consistent updates, have added immense value for our customers. By driving profitability, streamlining billing, preventing revenue leakage, improving forecasting accuracy, optimizing resource allocation, and fostering stronger collaboration, PS Cloud continues to empower businesses to achieve greater efficiency and success.
We recently achieved a major milestone: surpassing one million active users on PS Cloud, driven by strong, double-digit year-over-year growth. Our customer base includes 130 enterprise-scale firms managing over a billion dollars in annual revenue, spanning the gamut of software, hardware, technology, and consulting services industries.
Numbers Illustrate the Enterprise Strength of PS Cloud
PS Cloud is designed to meet the needs of the full spectrum of services businesses — flexible and intuitive for small businesses, powerful enough to support growing mid-market firms, and scalable to tackle the most complex enterprise challenges. The numbers tell the story. Every month, our customers rely on PS Cloud to:
- Create 6 million project tasks
- Request 1.6 million resources
- Assign 1.2 million resources
- Create 1.8 million resource schedules
- Deliver 1.3 million task assignments
- Generate 2.2 million skills and skill ratings
- Complete 16 million timecards
- Develop 15,000 services estimates
The data speaks for itself: PS Cloud is well-suited for a market where services organizations are expanding rapidly. According to our 2024 Global Services Dynamics report, 85% of businesses plan to grow their professional services teams this year. PS Cloud will enable them to do that, scaling seamlessly and without limits. Whether you’re a small business or a billion-dollar enterprise, Certinia professional services automation equips you with the resource, project, and financial management capabilities needed to boost margins and deliver services with certainty.
Top Enterprises Succeed with Certinia for Professional Services Automation
We are privileged to work alongside some of the most renowned service delivery organizations to unify service delivery, resource management, and project success. Their achievements highlight how quickly Certinia PS Cloud can drive value for services organizations.
“Thanks to DXC’s long, trusted partnership with Certinia, we are now able to manage highly complex resource scenarios for the delivery of services to our clients. Using professional services automation to optimize operational efficiency has consistently delivered the value our clients seek.”
Russell Jukes, Chief Digital Officer, DXC Technology
“Before PSA, we faced inefficiencies, multiple manual processes, and inconsistencies. Transitioning to Certinia PS Cloud has brought global consistency, with a single platform to manage team utilization, revenue, and margin. It has significantly contributed to control inconsistencies in revenue recognition, leading to streamlined operations and improved metrics.”
Jim Lewis, Vice President of Operations – Consulting, Support & Managed Services, Teradata
“Certinia’s PSA solution has seamlessly integrated into the Dayforce Services organization complex global operations, supporting our consultants, project managers, education team and partners. With 2500 active users since 2022, the system has become a cornerstone of our project management, education team scheduling, and resourcing processes. We appreciate Certinia’s commitment to innovation and their responsiveness to our needs.”
Beth Carroll, SVP Services, Dayforce
Are you ready to transform your service delivery? Learn how Certinia PS Cloud can help your organization achieve new efficiencies and scale at any speed.
