ERP AND SERVICES COMMUNITIES

Customer collaboration
and self-service built-in

Effective partner, customer, and team collaboration should be top of mind for every organization. Take advantage of built-in communities from Certinia to drive effective communication and elevate efficiencies.

Why customer and partner communities matter more than ever

“There’s no time to waste. This is partly about virtual technology, but it’s more fundamentally about how you build, sell, AND deliver your professional services.”
Bo Di Muccio, Distinguished VP, Professional Services Research, TSIA

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COMMUNITIES FOR SERVICE DELIVERY

Keep everyone in the loop

Optimize your partner and customer interactions with Services Community from Certinia. Easily share project information and status updates, submit time and expenses, collaborate from any device, and communicate in real-time with Salesforce Chatter built-in.

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COMMUNITIES FOR FINANCE

Customer-centric, self-service billing

Speed up collections and streamline customer service with the Certinia Customer Billings & Payments Community. Empower customers to easily view account information, resolve questions using Salesforce Chatter, make payments online, and track activity and balances.

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