Certinia community

Collaborate for your success

The Certinia Community is the digital hub for our customers—a one-stop shop that supports you throughout your journey. Gain access to documentation, 8,000+ knowledge articles, video tutorials, OnDemand training modules, and download additional applications and extensions. Participate in monthly best practices webinars and collaborate with 21,000+ customers and the entire Certinia team by asking questions and sharing tips and advice in our discussion groups.

Release readiness and previews

The Certinia Community is your partner for release readiness. Learn about what’s coming in the next release by participating in Release Previews and get all your release documentation and tutorials in our Release Hub.

Ability to impact the product

Your voice matters in the Certinia Community. Post your product ideas to our Idea Exchange, and influence our roadmap. Our product team is here to listen to your feedback—we incorporated 129 ideas into the product last year.

Peer to peer support

Join one of our many discussion groups and share best practice tips and experiences or ask a question to our community of users and product experts.

How do I access Certinia Community directly from a browser?

Just visit erp.force.com/community and log in using the ‘Log In with Salesforce’ button. Once registered, you can bookmark pages in Certinia Community.

If you have any issues getting access, please contact your relevant support team.