Say hello to the platform for services business

Connect with us at Dreamforce 2024

September 16 – 19, 2024
Fogo de Chão / San Francisco, CA

Meet Certinia, the platform for services business that brings the ultimate intelligence to every aspect of your business. It’s where services delivery excellence and customer success intersect. See the transformative power in action at Dreamforce 2024.

Agenda

Your single source of Certinia.

This agenda is all about innovation, reimagination, and game-changing insights, all geared to help bring certainty to your services business. 

Day 1: Monday, September 16, 2024

  1. 7:30 am
    to
    5:00 pm
    Pacific Time

    Connect with Certinia at Dreamforce

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

Day 2: Tuesday, September 17, 2024

  1. 8:00 am
    to
    4:00 pm
    Pacific Time

    Partner Solution Showcase

    More details to be announced soon.
    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  2. 8:30 am
    to
    6:30 pm
    Pacific Time

    Campground Booth

    More details to be announced soon.
    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  3. 12:00 pm
    to
    2:00 pm
    Pacific Time

    International Lunch with Rob Harrison

    More details to be announced soon.
    Schedule time to meet with a Certinia team member

    More info This luncheon is invitation only.

  4. 4:30 pm
    to
    5:00 pm
    Pacific Time

    Session featuring PwC

    The Transformation: PwC’s Journey to Becoming a Skills-Based Organization with Certinia
    Register now

    More info Join Certinia Chief Executive Officer, DJ Paoni, and PwC’s Managing Directors Amy Richmond and Jason George, as they walk through PwC’s process, best practices and desired outcomes around their transformation to a skills-based organization.

  5. 5:00 pm
    to
    7:00 pm
    Pacific Time

    Tacos & Tequila Reception with Salesforce

    More details to be announced soon.
    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

Day 3: Wednesday, September 18, 2024

  1. 8:00 am
    to
    4:00 pm
    Pacific Time

    Partner Solution Showcase

    More details to be announced soon.

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  2. 8:30 am
    to
    5:00 pm
    Pacific Time

    Campground Booth

    More details to be announced soon.
    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  3. 8:30 am
    to
    3:30 pm
    Pacific Time

    Connect with Certinia at Dreamforce

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  4. 4:00 pm
    to
    7:00 pm
    Pacific Time

    CS Cloud Session & Happy Hour

    The Impact of Customer Success on Driving Revenue Retention and Enterprise Valuation
    Register now

    More info From 4:00 – 5:00 pm, join Certinia and Salesforce from as they lean into defining the CS function, discussing operating models that promote a single, unified Value journey for each customer, and aligning on best practices for managing a powerful CS team — all while improving enterprise valuation. Stay from 5:00 – 7:00 pm for happy hour!

Day 4: Thursday, September 19, 2024

  1. 8:00 am
    to
    3:00 pm
    Pacific Time

    Partner Solution Showcase

    More details to be announced soon.

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  2. 8:30 am
    to
    4:00 pm
    Pacific Time

    Campground Booth

    More details to be announced soon.
    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  3. 7:30 am
    to
    3:00 pm
    Pacific Time

    Meet with Our Sales Team

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

Meet Certinia at Dreamforce

Meet with our onsite team of experts to learn how Certinia can help you build a customer-centric platform for a connected services journey.  It's easy to schedule time that works with your conference plans.

Find us at and around Moscone Center

Fogo de Chão
Book a meeting with us or check out one of our sessions just across the street from Moscone Center.

Fogo de Chão Brazilian Steakhouse
201 3rd St, Suite 100, San Francisco, CA 94103


Dreamforce Campground
Visit our booth at the Moscone Center to say hello to our onsite team of experts and check out our live theater sessions!

Moscone Center
747 Howard St, San Francisco, CA 94103

Thank you
to our sponsors

Asperato logo
Avalara logo
CloudJourney Consulting logo
Diabsolut logo
Icon Consulting logo
Ladd Partners logo
SoftServe logo
VFP Consulting logo

Meet Certinia at Dreamforce

Services mean business and that means Certinia

Meet our experts
at Fogo de Chão

Deb Ashton
Founder & Senior Vice President, Strategic Customer Experience
Certinia

Todd Kisaberth
Chief Customer Officer
Certinia

Raju Malhotra

Raju Malhotra
Chief Product & Technology Officer
Certinia

Seleen McKinnies
Regional Vice President, APAC Sales
Certinia

Mike Dover
Vice President, Customer Success
Certinia

Meet Certinia at Dreamforce

Services mean business. How can we help your services business thrive?