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The future of Services starts here.
San Francisco
September 14–17
Time to Dreamforce
Mon, Sept 14 | 5:00pm PT
Join best selling author Rod Cherkas and Certinia Chief Customer Officer, Todd Kisaberth as they celebrate the launch of The Chief Customer Officer Playbook for the AI Era. Learn why unifying data across Customer Success and Professional Services is critical for orchestrating value across the customer lifecycle.
Tue, Sept 15 | 4:00pm PT
Certinia Chief Business Officer Prasad Narasimhan Sulur explains why applying AI in isolated steps only yields 10% to 20% productivity gains. Uncover the strategic case for autonomy and learn how leading organizations are treating AI as a connected system of action across the entire services lifecycle.
Wed, Sept 16 | 8:15am PT
Get a first look at Certinia's product roadmap with Chief Product & Technology Officer Raju Malhotra and Principal Product Solution Architect Matt Byrne. Experience live demos of human and AI agent collaboration, and see how real-time context turns siloed data into forward-looking action.
Wed, Sept 16 | 4:00pm PT
Discover how running the entire services lifecycle on one connected system closes the context gap at every handoff. This session features live product demos showcasing faster deal scoping, real-time project delivery visibility, and proactive account management.
Certinia, powered by Veda, accelerates services delivery and operates your services business across the entire services lifecycle.
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