formerly FinancialForce
formerly FinancialForce
Run a more predictable and efficient services business, tackle your most pressing challenges with confidence, and exceed customer expectations – using Certinia Services Analytics, powered by CRM Analytics.
360° VIEWS
Achieve an instant, global view across every aspect of your services business. Get the data you need to optimize resource planning and enhance project profitability.
FUTURE OUTLOOK
Get unmatched visibility into every dollar recognized and dollar planned. Make critical decisions in an informed and predictable manner.
RIGHT RESOURCE, RIGHT TIME
Better understand forward looking resource supply and demand across projects and opportunities to identify skill gaps, inform hiring decisions, and fully optimize your people’s time.
MASTER SCHEDULING
Build staffing models geared to drive higher margins, quicker delivery, and greater customer satisfaction.
FAST ACTION
Leverage the predictive capabilities of CRM Analytics to monitor and anticipate project performance and limit project overruns.