Integrated Service Management

Gain company-wide visibility with integrated service management

Professional services and finance teams seem to never be on the same page, often dividing processes and projects into separate management systems. Transform your services business with a cloud application built on Salesforce to efficiently manage your customers, employees, projects and processes in one single integrated services management application.

Your organization gains visibility, control and automation across organizational and infrastructure boundaries to have a holistic view.

• Visibility – Establish a clear strategy across business and IT, and gain real-time information on the performance of business services, processes, and infrastructure, as well as key performance indicators
• Control and enforce policies and procedures, secure vital information and assets and improve compliance reporting
• Automation – Improve workflow integration across silos, tools, technologies, information and departments

Certinia PSA simplifies the services business, and combines together the business details to help you accurately know where your finances, people and resources are at any time, on any project.

Certinia wants you to take advantage of our applications to take your services management to the highest level. To learn more, download a datasheet or watch a product video tour.