The system powering autonomous services.
How we began
Founded in 2009 as a pioneer provider of Salesforce-native Professional Services Automation (PSA) and Enterprise Resource Planning (ERP) solutions.
At the core of our solution strategy is an unrelenting focus on the customer, helping businesses deliver excellence across the entire opportunity-to-renewal cycle—all on a single platform.
Why choose Certinia?
The services economy is shifting—from billable hours to outcomes, from manual coordination to intelligent execution. But most companies are still running on disconnected systems that slow decisions, fragment data, and limit what AI can actually do.
Certinia was built differently.
We unify the entire services lifecycle into one system—so every team works from the same data, every decision reflects reality, and AI can operate across the business, not around it.
One system. Full context. Real execution.
Certinia is not a collection of tools. It’s a single system of record where:
| Sales, delivery, finance, and customer success are fully connected | |
| Every workflow ties to revenue and outcomes | |
| AI doesn’t just generate insights—it executes |
This is what turns AI from an add-on into an operating engine.
Product awards and recognition
Meet Veda
Veda is the AI engine inside Certinia—combining specialist agents and intelligent actions to execute work across your services business.
Rules-bound where precision matters.
Generative where speed helps.
What defines Certinia
Built as one system
Context over complexity
Execution, not just insight
Precision where it matters
Designed for outcomes
Built as one system
Context over complexity
Execution, not just insight
Precision where it matters
Designed for outcomes
Trusted by over 1400 customers
Built for scale. Ready for what’s next.
| 1,400+ customers | |
| 90M+ projects |
Trusted by leading global services organizations
See how your business runs on Certinia.