Run your entire services business on one platform. Powered by Veda.
Product awards and recognition
AI cannot fix a fragmented foundation.
Most firms pay a “Franken-stack tax”—hidden costs from disconnected spreadsheets and manual reconciliation. When data is siloed, AI only accelerates the chaos.
Certinia replaces it with a single source of truth—so Veda can analyze your entire customer journey with precision.
Meet Veda. The AI suite built for services
Specialist Agents
Generative Insights
Predictive Guardrails
The connected services journey, intelligent and complete
Certinia unifies your entire services journey on Salesforce, using Veda AI to turn real-time data into autonomous action.
Professional Services Cloud
Deliver with total confidence.
Move from reactive to autonomous delivery. Veda predicts demand, matches the right talent, and flags risks before they impact margins.
Customer Success Cloud
Protect and grow NRR.
Eliminate churn from disconnected data. Get a 360° view of every customer, surface hidden risks, and automate success at scale.
Financial Management Cloud
Trust your numbers.
Remove manual handoffs between delivery and finance. Automate revenue, reduce leakage, and forecast with real-time services data.
The industries we serve
- CEO
- Cloudwerx
Certinia Success & Services support
Certinia provides the expert services and dedicated support you need to succeed. Our team leverages a proven framework to ensure fast adoption and a smooth transition, so you can start seeing results from day one.
See what this looks like for your business
Certinia + Veda can work inside your operations from the first quote to renewal.
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