Introducing the platform for services business

Connect with us at Dreamforce 2023

September 12th – 14th
Fogo de Chão / San Francisco, CA

Discover Certinia, the platform that brings certainty to every aspect of your business. With the customer as our focal point, Certinia, formerly FinancialForce, empowers you to deliver services with unparalleled agility and intelligence. Immerse yourself in the future of service excellence at Dreamforce and see the transformative power of Certinia in action.

Agenda

Create the ultimate agenda with certainty—get access to brilliant minds, game-changing business strategies, and innovation insight all geared to help bring certainty to your services business.

Day 1: Monday, September 11, 2023

  1. 7:30 am
    to
    5:00 pm
    Pacific Time

    Connect with Certinia at Dreamforce

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

Day 2: Tuesday, September 12, 2023

  1. 7:30 am
    to
    9:00 am
    Pacific Time

    Driving Certainty in the Business of Services: A Fireside Chat with Dan Brown and Tech Correspondent Lisa Martin

    Dan Brown, Chief Product & Strategy Officer, Certinia
    Lisa Martin, Tech Correspondent
    Register now

    More info Kick off Dreamforce 2023 with a hearty serving of breakfast and brainpower, as tech correspondent Lisa Martin interviews Certinia’s Chief Product & Strategy Officer Dan Brown in a live fireside chat discussing Certinia’s strategic roadmap, the latest market dynamics and analysis, three ways you can apply artificial intelligence in your services cycle today, and guidance for how you can lead your services org through the current economic uncertainty.

  2. 7:30 am
    to
    3:30 pm
    Pacific Time

    Connect with Certinia at Dreamforce

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  3. 1:00 pm
    to
    1:20 pm
    Pacific Time

    Pragmatic AI: From Insight to Action with Einstein Discovery

    Joe Thomas, Global Analytics Evangelist, Certinia
    Register now

    More info With a focus on driving action, Certinia is taking an innovative approach to AI. Learn how your services and finance teams can benefit from AI in a practical & deployable fashion.

  4. 4:30 pm
    to
    7:00 pm
    Pacific Time

    Mastering the Service Economy from Opportunity to Renewal

    Camil Bourbeau, Partner, Deloitte
    Scott Brown, Chief Executive Officer, Certinia
    Register now

    More info Join Scott Brown, the President and CEO of Certinia, the platform for services business, along with Camil Bourbeau, Partner at Deloitte as they outline what it takes to achieve excellence across the opportunity-to-renewal process. They will draw on years of experience leading services transformation efforts and provide tangible advice on how to start and accelerate your own transformation journey.

Day 3: Wednesday, September 13, 2023

  1. 7:30 am
    to
    9:00 am
    Pacific Time

    Coffee Connections: Service Leadership Breakfast with Certinia and Diabsolut

    Register now

    More info Fuel up for day 2 of Dreamforce at Coffee Connections, an exclusive networking and informational breakfast session presented by Diabsolut and Certinia, with key product experts from Salesforce — just across the street from the Dreamforce Campground! We will facilitate an informal round table experience with conversation tables based on the topics most impactful to you, so that attendees will have the opportunity to gain information quickly and drive meaningful conversations between their fellow services leaders.

  2. 7:30 am
    to
    3:30 pm
    Pacific Time

    Connect with Certinia at Dreamforce

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

  3. 2:00 pm
    to
    2:20 pm
    Pacific Time

    Quote with Certainty: Salesforce Revenue Cloud and Certinia

    Joe Thomas, Product Evangelist, Certinia
    Darrell Kalichak, Distinguished Solution Engineer, Certinia
    Register now

    More info On average, it takes 32.6 business days, over six weeks, to deliver a proposal. Learn how to leverage Salesforce CPQ and Certinia Services Estimator to optimize and enhance your service proposals.

  4. 4:30 pm
    to
    7:00 pm
    Pacific Time

    Connected Success: Customer Engagement Reimagined: Presented by Salesforce & Certinia

    Phil Nanus, Senior Vice President of Customer Success, Salesforce
    Brian Kalberer, Managing Director, Accenture
    Mike Dover, Vice President Customer Success, Certinia
    Register now

    More info Join Phil Nanus (SVP, Customer Success, Salesforce), Brian Kalberer (Sr. Managing Director, Accenture) and TMike Dover (Vice President Customer Success, Certinia) as they discuss the convergence of solutions and strategies available today—designed to draw customer engagement and success into a single focus that will not only improve the customer experience, but your overall business outcomes.

    Afterward, connect with your peers over drinks and light appetizers before you head off to Dreamfest

Day 4: Thursday, September 14, 2023

  1. 7:30 am
    to
    3:30 pm
    Pacific Time

    Connect with Certinia at Dreamforce

    Schedule time today

    More info Schedule a meeting with a Certinia team member at Fogo de Chão, just across the street from the Dreamforce campground!

Meet Certinia at Dreamforce 2023

Meet with our onsite team of experts to learn how Certinia can help you build a customer-centric platform for a connected services journey.  It's easy to schedule time that works with your conference plans.

Find us at and around Moscone Center

Fogo de Chão
Book a meeting with us or check out one of our sessions just across the street from Moscone Center.

Fogo de Chão Brazilian Steakhouse
201 3rd St, Suite 100, San Francisco, CA 94103


Dreamforce Campground
Visit our booth at the Moscone Center to say hello to our onsite team of experts and check out our live theater sessions!

Moscone Center
747 Howard St, San Francisco, CA 94103

Thank you
to our sponsors

Meet Certinia at Dreamforce 2023

Services mean business and that means Certinia

Meet our experts
at Fogo de Chão

Phil Nanus
Senior Vice President,
Customer Success
Salesforce

Deb Ashton
Founder & Senior Vice President, Strategic Customer Experience
Certinia

Brian Kalberer
Managing Director
Accenture

Seleen McKinnies
Regional Vice President, APAC Sales
Certinia

Camil Bourbeau
Partner
Deloitte

Alessandra Azzena
Regional Vice President,
Partner Ecosystem
Certinia

Scott Brown
President & Chief Executive Officer
Certinia

Gwen Milligan
Vice President, Salesforce Alliance
Certinia

Mike Dover
Vice President, Customer Success
Certinia

Lauren Trudeau
Regional Vice President,
NAM Enterprise Sales
Certinia

Dan Brown
Chief Product & Strategy Officer
Certinia

Kyra Kirsh
Regional Vice President,
NAM Commercial Sales
Certinia

Lisa Martin
Tech Correspondent

Joe Thomas
Global Analytics Evangelist
Certinia

Colleen Clifford
Regional Vice President,
NAM Growth Enterprise Sales
Certinia

Meet Certinia at Dreamforce 2023

Services mean business. How can we help your services business thrive?