FinancialForce is now Certinia
We enable you to deliver services with agility and intelligence
Happy Customers Create Resilient Businesses:
A Focus on Experience-Led Growth
Optimize resource utilization by managing your customers, teams, and projects in a single application.
Transform accounting, billing, and planning into customer insights that drive growth.
Improve customer satisfaction and retention with a scalable approach to orchestrating success.
Give customers a seamless experience of sales and service delivery on the Salesforce Platform. Certinia improves services estimating, delivery, profitability, and satisfaction.
Accounting & finance
Simplified customer billing untangles the knots in revenue recognition. Certinia cloud accounting and financial reporting gives you complete control of spend.
Analytics & insights
Target, track and optimize core services and business processes. Integrate financial metrics, such as utilization, margin, revenue and productivity, with service delivery KPIs to achieve continuous innovation.
Customer & partner portals
Deliver excellent customer experiences, swiftly answer project questions, and provide real-time updates through customer and partner portals that turn your services delivery into an authentic conversation.
A single source of certainty
Certinia is native to Salesforce, sharing the same customer record, user experience, and industry leading analytics with the world’s most trusted cloud business platform. Give your teams the ability to collaborate in real-time across your entire services business and deliver truly differentiated customer outcomes.