Customer billings & payments center
Customer communities to make billing more efficient and reduce DSO
Improve the efficiency of your collections staff and reduce average days sales outstanding (DSO) with personalized, self-service billing and payments communities for your customers. Empower them to manage their own accounts online and use built-in social tools for quick and easy communication.
Financial Management Communities
Centralized billing and payments
Streamline and centralize your billing and payment processes so everyone in your ecosystem can service customers faster and more effectively. Create secure, positive, engaging experiences for you and your customers.
Personalize to your industry and processes
Configure the community, support multi-currency, multi-company, based on your specific business using the latest customer collaboration technology. Leverage robust features to customize access rights based on role, ensuring only specific information appears based on the scenario.
Collaborate in real-time
Built-in social collaboration capabilities make it easy to communicate and engage with customers. Improve customer satisfaction and speed up payment cycles.
Provide a consistent user experience
Customize the community to include the customer’s logo and colors, ensuring every payment interaction reflects the brand, on desktop, tablet, or mobile.
More value with Certinia
Seamlessly and securely integrate billings and payments with other Certinia and Salesforce products including Certinia Subscription & Usage Billing, Certinia Accounting, Salesforce CRM, and Salesforce Experience Cloud.
Featured customers
With Certinia solutions, we can ensure all consulting-related information seamlessly flows from sales to services to invoicing, paving the way for our continued growth. We now have one source of truth, faster invoicing and faster month-end closes.
— Monica Engelhardt, CFO, Clearsulting
Even though we’re a small company, Certinia worked closely with us to help define our key processes, enabling us to implement the right tool to fit our growing company. Plus, because the Certinia solution is so flexible, it will support our changing needs.
— Ida Pai, CFO, DeepRoot
Revenue forecasting is one of the biggest things that we do. Pulling data from our opportunities in sales and analyzing what the forecast is going to look like for revenue over the next 12 months is hugely critical for us.
— Sean McDermott, CEO, Windward
Knowing it was all going to be in one area where I could see from quoting through the CRM and onto cash collection, all in one place on the Salesforce platform, I was sold.
— Sara Curry, CFO & Director of Operations, Interra Global
After moving off QuickBooks and onto Certinia, we are able to do reporting for our combined companies all as one. Certinia was the perfect solution for our Salesforce-centric organization.
— Jim Radochia, CTO, SimuTech
Explore Certinia’s Financial Management Cloud Solutions
Run your services business with clarity, speed, and confidence
See how the Certinia PSA suite and Veda work together to connect your entire lifecycle—and make every step smarter.
