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Veda: The AI suite built for services—not for hype.
Generic AI understands language—not the math behind services.
Veda is deterministic, rules-bound, and trained on 90M+ projects and 2B+ timecards.
Specialist Agents
A plethora of autonomous workers that execute complex workflows like resource matching, project tracking, budget enforcement.
Generative Insights
Instant summaries of project health, account activity, and success plans.
Predictive Guardrails
Early-warning systems that correlate financial trends to stop churn before it happens.
The connected services journey, intelligent and complete
Certinia unifies your entire services journey on Salesforce, using Veda AI to turn real-time data into autonomous action.
PROFESSIONAL SERVICES CLOUD
Deliver with total confidence
Move from reactive to autonomous delivery. Veda predicts demand, matches the right talent, and flags risks before they impact margins.
CUSTOMER SUCCESS CLOUD
Protect and grow NRR
Eliminate churn from disconnected data. Get a 360° view of every customer, surface hidden risks, and automate success at scale.
FINANCIAL MANAGEMENT CLOUD
Trust your numbers
Remove manual handoffs between delivery and finance. Automate revenue, reduce leakage, and forecast with real-time services data.
