formerly FinancialForce
formerly FinancialForce
Services Communities
Services companies that can most effectively collaborate, share, and communicate with partners and customers will stay ahead of the curve. Transform your partner and customer interactions with Certinia Services Communities.
Drive up to 32% higher profit
for your services business.
Discover 9 ways PSA drives profitable services delivery on Salesforce.
Discover how Certinia Services Communities help you drive a unified services experience.
Services communities
Provide all internal and external stakeholders with access to the most relevant information, reports, and project plans. Prompt discussions, share real-time information with confidence, and provide a superior customer experience.
Partner communities
Keep critical partner and subcontractor stakeholders in the loop with visibility into related costs, availability, and project impacts. See costs as they’re incurred, submit time and expense directly into the system, and manage invoices and vendor cost budgets in a central place.
Customer communities
Collaborate, communicate, engage and provide a superior customer experience with Certinia Services Communities.
For peace of mind
Leverage robust security features to ensure your community and its data is always secure. Use tools to customize role-based access rights so only specific users can see specific information.
Brand your community
Customize the community with your company’s brand elements to make it a natural extension of your customer and partner experience.
Access anytime, anywhere
Certinia Services Community is built for today’s mobile workforce so you can access and update project data from anywhere via the Salesforce1 mobile app.
A single source of certainty
Certinia is native to Salesforce–sharing the same customer record, user experience, and industry leading analytics as the world’s most trusted cloud business platform. Empower your teams with real-time collaboration across your entire services business and deliver truly differentiated customer experiences.
Learn how a leading cloud HR platform provider rapidly unified data and resource management with Certinia PS Cloud straight out-of-the-box.
Learn how a top professional services provider leveraged Certinia’s solutions to establish a partner ecosystem that drove 98% faster invoicing and partner accumulation.
Learn how a trusted software company successfully established a single source of truth for their teams and over 500 customers across the world.
Professional Services Automation
Connect your services business at every stage with a best-in-class PSA solution built native to Salesforce. Get the insights you need to manage projects and resources while tapping into powerful business forecasting.
Empower your teams, improve customer satisfaction, and grow profits with Certinia Professional Services Cloud