“With Certinia, we've been able to scale up to 400 consultants, supported by one full-time resource. We'd never be able to do that with spreadsheets and email.”
Mike Moore, CIO and VP of Customer Operations, Vlocity
400 Global consultants
100 Projects managed simultaneously
1 Full-time resource managing all projects and consultants
Vlocity helps the world's largest companies drive digital transformation using industry-specific cloud and mobile software. To enable that transformation, Vlocity delivers high-quality professional services, running about 100 implementation projects at a time.
As Vlocity more than doubled headcount and expanded to over 20 countries, however, it became more difficult to smoothly run dozens of complex projects. The company needed a way to make resource planning and business processes more efficient as it scaled its rapidly growing global team.
Natively built on the Salesforce platform and connected to Vlocity's in-house contract lifecycle management tool, Certinia Professional Services (PS) Cloud gives Vlocity's customer success team and project leads a single place to set up and assign project resources.