Services billing

Manage services-based billing with ease

Say good-bye to complex billing issues. Whether you deal in time and materials (T&M), subscription-based contracts, fixed-fee services, or a blend—all revenue and billing can be accommodated. You’re free to develop pricing and billing processes tailored to your customers’ needs.

Drive up to 32% higher profit for your services business

Discover 9 ways PSA drives profitable services delivery on Salesforce

Services billing

Billing

Centralize & support all billing types

Meet current and future billing requirements across specialized and hybrid business models: subscription-based contracts, fixed-fee services, or individual products. Consolidate multiple invoices into one. Automate billing operations and taxation.

Automation

Optimize billing for
speed and accuracy

Automate and streamline processes across every aspect of your business from sales and delivery through billing and revenue recognition.

One platform

One billing center for the front and back office

Instantly connect to Salesforce CRM and any app in the Certinia Services-as-a-Business platform. Connect billing data across all your apps and share one customer master record across all departments. Establish an end-to-end audit trail and make compliance a breeze.

One customer record

Achieve full visibility
from opportunity to renewal

Now everyone has the information they need to manage the customer relationship. Analyze customer data at any stage, make informed decisions, and take actions that have impact.

Analytics

Forecast business growth
with certainty

Get real-time dashboards, reports, list views, and tools tailored to provide exactly the information you need, powered by Salesforce CRM Analytics.