FinancialForce Appoints John Turner as Chief Revenue Officer

San Francisco, CA – October 4, 2022 – Certinia, the leading provider of customer-centric business applications across finance, services, and customer success teams, today announced the appointment of John “JT” Turner as Chief Revenue Officer. As a proven leader in building high performance go-to-market strategies, Turner will be responsible for accelerating revenue growth for Certinia’s customer-centric business software solutions, including its recently introduced Services-as-a-Business (SaaB) platform.

JT has more than three decades of experience in sales and talent development, including 20+ years in the software industry. His previous role was Chief Revenue Officer at Red Canary, a leader in Managed Detection and Response (MDR). Prior to Red Canary, he was Head of Sales for Google Cloud Security Products responsible for global sales for all of Google Cloud security products which he helped incubate from Google X, Google’s “moonshot factory”. He has held other senior leadership positions at TriNet, where he participated in a successful IPO (NYSE: TNET), Symantec, and Gartner.

“Customer success is absolutely core to our business at Certinia,” said Scott Brown, President and CEO of Certinia. “With his proven leadership and hands-on management approach, John will help to drive rapid growth for our Services-as-a-Business platform while ensuring a world-class customer experience. John’s track record of consistently exceeding targets and developing successful sales models for high growth markets will enable him to make an immediate impact on Certinia and contribute to our aggressive growth plans.”

Certinia’s Services-as-a-Business platform provides a 360-degree view of every customer while powering all aspects of services operations —from sales, to delivery, to customer success management, to financial management and planning—all built on With Certinia, services businesses can achieve accelerated growth, improved profitability, market-leading customer satisfaction, and consistent renewals.

“I am thrilled to join Certinia at this exciting time in the company’s growth trajectory,” said JT. “My passion is building championship teams and unlocking talent. I am honored to have this opportunity at Certinia and I’m looking forward to meeting with customers, prospects and partners about the many ways our Services-as-a-Business platform can add value and unleash their talent.”

Turner received a Bachelor of Science degree from Santa Clara University in Marketing and was a four year “walk-on” to the Division 1 basketball team. He earned an MBA from San Jose State University and completed a certificate in Negotiation and Influence Strategies from the Stanford Business School.

About Certinia

Certinia elevates business growth through a complete Services-as-a-Business (SaaB) solution that spans service delivery, finance, and customer success. Run on the leading cloud platform, Salesforce, Certinia enables organizations to run a connected business, deliver with intelligence, and achieve agility at scale. Founded in 2009 and headquartered in San Francisco, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit

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