FinancialForce Appoints Melissa Frugé as Chief Legal Officer

Veteran legal executive brings years of technology experience to help accelerate growth

SAN FRANCISCO, March 17, 2020Certinia, the #1 Enterprise Professional Services Automation (PSA) and only customer-centric  ERP cloud solution native to the Salesforce platform, announced it has appointed Melissa Fruge as Chief Legal Officer. In this role, Frugé will be responsible for managing all global legal matters for Certinia.

Frugé brings a proven track record of achieving key business goals while reducing risks, developing key policies and processes, and driving worldwide regulatory and legal compliance. She also specializes in complex transactions, including IPOs, acquisitions, and strategic transactions. 

Prior to joining Certinia, Frugé was Vice President of Legal for OYO Hotels , the fastest growing hotel company in the world, and was also General Counsel for Brandless, Inc., where she  led all legal matters including compliance for the venture-backed e-commerce company.

Previously, she was Chief Legal Officer at Spredfast, Inc., running the legal team and compliance, and focusing onSaaS and partner agreements, cybersecurity and data protection, and intellectual property. As SVP and General Counsel at HomeAway, Fruge led all legal, regulatory and governance aspects of the company’s $250M IPO, negotiated multiple acquisitions worldwide and led the eventual sale of HomeAway to Expedia. She also previously served as General Counsel for Borland Software Corporation.

“We are thrilled to welcome Melissa, with her deep expertise in legal affairs and track record of success, to our executive team,” said Tod Nielsen, President and CEO of Certinia. “Her transactional, legal, and compliance experience will be a huge asset as we enter our next phase of growth and Melissa will play a key role in helping guide our company to even greater success.”

Frugé’s appointment comes at a time of significant momentum for Certinia, marked by strong industry validation over the past year. Certinia was recognized as the #1 Enterprise PSA provider by G2, the most adopted PSA solution by SPI Research, and the “Top ISV Partner of the Year” at the Salesforce UK Alliances & Channels Awards. Most recently, Certinia was awarded Top Technology & Software Employer by DiversityJobs and a Top 20 Company to Work for in 2020 by Mirror Review.  

“I am thrilled to join Certinia, a company that is shaping the future of business by providing organizations with a complete, customer-centric view of their operations,” said Fruge. “I look forward to working with the company’s world-class customer base that is accelerating growth and automating business like never before.”

Frugé also serves on  boards and is a regular speaker on various legal topics. She received a Bachelor of Arts degree in political science from the University of Southern California, and a Juris Doctorate, Certificate in International Law, from Santa Clara University School of Law.

About Certinia

Certinia delivers the #1 professional services automation (PSA) and the only customer-centric ERP. We accelerate business value with comprehensive best practices and the most intelligent analytics — all on the leading business cloud platform from Salesforce. Founded in 2009 and headquartered in San Francisco, Certinia is backed by Advent International, Salesforce Ventures and Technology Crossover Ventures. For more information, visit

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