FinancialForce Certified as a Most Loved Workplace by Best Practices Institute

San Francisco, CA January 25, 2023 Certinia, the leading provider of customer-centric business applications across finance, services, and customer success teams, has become certified as a Most Loved Workplace® backed by the research and analysis of Best Practice Institute (BPI). Most Loved Workplace® validation provides the most comprehensive look at workplace sentiment for today’s organizations.

“We are thrilled to be recognized as a ‘Most Loved Workplace’ for fostering an environment where employees can speak up, share their ideas, and put the customer at the forefront of everything we do,” said Heather Gille, Chief People Officer at Certinia. “This designation is a shining testament to the incredible talent and support we have within our organization. Employees are the heartbeat of our company and we are committed to giving them all the resources and career development opportunities they need to be successful and produce great results for customers.”

Most Loved Workplace certifies companies where employees are the happiest and most satisfied at work. Certinia has earned certification as a Most Loved Workplace based on its scores on the Love of Workplace Index™ which surveyed employees on various elements around employee satisfaction and sentiment including the level of respect, collaboration, support, and sense of belonging they feel inside the company. 

Backed by BPI, Most Loved Workplaces surveyed more than 175 companies and more than 3,000 executives across the United States, the Middle East/Northern Africa, and Southeast Asia. They found that productivity rises as employee sentiment increases, with 94 percent of responders saying they did three to four times more work for a company they loved and 95 percent saying they stayed at companies they loved three to four times longer. Most Loved Workplaces certification is the most valid method to determine employee experience and recognize a great workplace.

Visit the Best Practices Institute (BPI) website to learn why Certinia is a Most Loved Workplace.

About Certinia

Certinia elevates business growth through a complete Services-as-a-Business (SaaB) solution that spans service delivery, finance, and customer success. Run on the leading cloud platform, Salesforce, Certinia enables organizations to run a connected business, deliver with intelligence, and achieve agility at scale. Founded in 2009 and headquartered in San Francisco, Certinia is backed by Advent International, Salesforce Ventures, and Technology Crossover Ventures. For more information, visit

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