Methods drives profits, efficiency and digital transformation with FinancialForce ERP


  • Results: 40% savings of the cost of the back office finance function with this single solution for timesheets, accruals, invoicing, and revenue recognition
  • All data integrated on one platform, giving single source of truth and trusted, accurate insights on which to base strategic decision-making


London, UK – May 17, 2018:  Certinia, a leading customer-centric ERP and PSA cloud vendor built on the Salesforce Platform, announced that Methods, a leading digital transformation partner for the UK public sector, has seen a dramatic improvement in business performance and customer service since going live with Certinia ERP.

Methods experienced explosive growth over four years and sought  to continue its momentum by enhancing financial and operational business management while easily integrating with Salesforce.  As a result, Methods selected Certinia ERP, covering Financial Management and Professional Services Automation (PSA), to redesign back office operations.

“We selected Certinia as it met all of our requirements to digitally transform our financial and operational aspect, and we were already using the Salesforce platform,” commented Stephen Horrocks, CFO at Methods. “The pace we saw results exceeded our expectations and it truly has changed the way we run our business and improved performance significantly. It has enabled us to focus further on strategy and business growth as well as cope with the rapid change in business models and adapt quickly in the new services economy. We have been able to achieve this with virtually no custom development.”

“Methods is a perfect example of demonstrating the power of a platform-led approach,” added James Stirk, VP and GM EMEA, Certinia. “It was looking for scalability, process automation, improvements in efficient, financial and operational management and to refocus resources from administrative to a more considerable value-add. We’re proud to have implemented this solution in six months and helped Methods transform to drive profit as it continues rapid growth.”

The result is informed changes in business processes which have driven profit. The transformation was essential to the health of the company. The ability to analyse trusted data quickly and in easily digestible formats continues to inform how Methods runs its business today and how it ensures profit margins are maximised going forwards.

Methods experienced significant benefits across its entire business since implementing Certinia ERP, including improved insights around P&L, project profitability, staff performance, and utilization, resulting in a two-week reduction in the billing cycle and 40% reduction in back office costs.

Finance Function Benefits: a change to 95% automation in the finance function, from timesheet to accounting entries; first pain free audit in five years; DSO (debtor days) reduced by fourteen days; improvement of low margins; production of management accounts now available within five days, rather than three weeks, of month end enabling more accurate business decisions to drive growth; enhanced strategic impact of finance team, 50% of back office staff now moved to front office to add value to the business.

Project Management Benefits: reduction in basic project administration by 70%; resource allocation changes improved utilisation 50-80%; 90% reduction of timesheet errors and duplicates completely eliminated; speedy provision of revenue forecasts based on project resources schedules.

Methods is using this project implementation to set a benchmark for future projects and will continue to work with a one-platform approach in partnership with Certinia and Salesforce to help ensure it continues to thrive.

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About Certinia

Certinia is the leading cloud ERP provider for the new services economy. The #1 ERP and PSA native to the Salesforce platform, Certinia unifies data across the enterprise in real-time, enabling companies to rapidly evolve their business models with customers at the center. Founded in 2009 and headquartered in San Francisco, Certinia is backed by Advent International, Salesforce Ventures and Technology Crossover Ventures. For more information, visit

About Methods

Since its establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way public sector operates in the UK. Its mission is to help safeguard public-facing services and apply digital thinking to make sure the future of public services is centred around citizens. Committed to having social impact, Methods enjoys an enviable track record of delivering real savings and benefits by helping clients move from vertically integrated legacy infrastructure to a platform business model – keeping infrastructure costs low and focusing on doing what you do best i.e. delivering front-end services. With Methods, clients access a range of specialist skills and industry expertise to transform the organisation for the digital age, break free of expensive suppliers, and take control of customer relationships and operating models.