Customer billings & payments center

Customer communities to make billing more efficient and reduce DSO

Improve the efficiency of your collections staff and reduce average days sales outstanding (DSO) with personalized, self-service billing and payments communities for your customers. Empower them to manage their own accounts online and use built-in social tools for quick and easy communication.

Request a demo

Manage financials and accounting on the same platform as everything else

See a demo

11 reasons to connect your ERP and CRM on the Salesforce platform

Read the 11 reasons

ERP Communities

View Solution Brief
icon where three circles meet with a black circle in the middle

Streamlined processes

Centralized billing and payments

Streamline and centralize your billing and payment processes so everyone in your ecosystem can service customers faster and more effectively. Create secure, positive, engaging experiences for you and your customers.

Highly configurable

Personalize to your industry and processes

Configure the community, support multi-currency, multi-company, based on your specific business using the latest customer collaboration technology. Leverage robust features to customize access rights based on role, ensuring only specific information appears based on the scenario.

starburst shaped icon with black point in the middle

Social collaboration

Collaborate in real-time

Built-in social collaboration capabilities make it easy to communicate and engage with customers. Improve customer satisfaction and speed up payment cycles.

Branded experience

Provide a consistent user experience

Customize the community to include the customer’s logo and colors, ensuring every payment interaction reflects the brand, on desktop, tablet, or mobile.

chart with upward trend icon

Fully integrated

More value with Certinia

Seamlessly and securely integrate billings and payments with other Certinia and Salesforce products including Certinia Subscription & Usage Billing, Certinia Accounting, Salesforce CRM, and Salesforce Experience Cloud.

View more customer stories

With Certinia solutions, we can ensure all consulting-related information seamlessly flows from sales to services to invoicing, paving the way for our continued growth. We now have one source of truth, faster invoicing and faster month-end closes.

Monica Engelhardt, CFO, Clearsulting

Even though we’re a small company, Certinia worked closely with us to help define our key processes, enabling us to implement the right tool to fit our growing company. Plus, because the Certinia solution is so flexible, it will support our changing needs.

Ida Pai, CFO, DeepRoot

Revenue forecasting is one of the biggest things that we do. Pulling data from our opportunities in sales and analyzing what the forecast is going to look like for revenue over the next 12 months is hugely critical for us.

Sean McDermott, CEO, Windward

After moving off QuickBooks and onto Certinia, we are able to do reporting for our combined companies all as one. Certinia was the perfect solution for our Salesforce-centric organization.

Jim Radochia, CTO, SimuTech

Knowing it was all going to be in one area where I could see from quoting through the CRM and onto cash collection, all in one place on the  Salesforce platform, I was sold.

Sara Curry, CFO & Director of Operations, Interra Global