formerly FinancialForce
formerly FinancialForce
Certinia ERP, PSA, and Customer Success Solutions
Time is money, and inefficiency is expensive. Certinia customer insights improve customer engagement and satisfaction. Grow great relationships with comprehensive best practices and the most intelligent analytics available on the Salesforce cloud platform.
Gain visibility into your business with a customer-centric PSA
Manage financials and accounting on the same platform as everything else
Professional Services Cloud
Certinia professional services automation delivers predictability and efficiency at every stage of service delivery. We help the world’s largest enterprise organizations grow customer engagement, retention and revenue faster.
ERP Cloud
Certinia is the only customer-centric ERP solution. We power engaging, brand-building experiences with streamlined, simplified, and automated financial operations on the Salesforce platform. Put your services on the path to continuous improvement.
Customer Success Cloud
Customer service is an art form requiring software to orchestrate and implement customer success best practices. Certinia connects your organization end-to-end, enterprise-wide, on the customer platform of record—Salesforce. Make yours an always-on, omnichannel service brand.
With Certinia solutions, we can ensure all consulting-related information seamlessly flows from sales to services to invoicing, paving the way for our continued growth. We now have one source of truth, faster invoicing and faster month-end closes.
Monica Engelhardt, CFO, Clearsulting
Certinia are not only a software vendor but a strategic partner for HPE. I need a vendor that can engage from ideation to concept to design to push the boundaries of needs and differentiate experiences for our customer, employees and partners. Certinia is key to providing thought leadership for me to design for tomorrow, not for today.
Adam Jones, Strategist, HPE Pointnext Services Delivery
By implementing Certinia, we now have the systems, processes, and data accuracy we need to accommodate new business growth.
Alex Calder, Head of Finance, United Services Group
We don’t want a front office and a back office–we just want one office. Certinia will integrate all our operations and enable us to implement best practice across our organization. It was important to us that it be cloud-based, secure, and customer oriented. That’s the way our business works.
Brad Campbell, CFO, Novotech
A single source of certainty
Certinia is native to Salesforce–sharing the same customer record, user experience, and industry leading analytics as the world’s most trusted cloud business platform. Empower your teams with real-time collaboration across your entire services business and deliver truly differentiated customer experiences.
