Delivering a modern user experience (UX) with Salesforce Lightning

  • Is your customer success metric where it should be?

  • Are your sales and finance teams connected in the right way?

  • Certinia and Thunder partnership: Helping customers adapt to whatever comes next

  • Sneak Peek of Certinia AI at Dreamforce 2023

  • Certinia and A5 partner to drive services transformation

  • Pragmatic AI for services delivery: What is it and how do I use it?  

  • Don’t let consultant burnout burn bridges: The CSAT factor

  • Creating customer-centric change in a technology business

  • Unlocking Services Certainty: Navigating the changing services customer experience

  • Want to boost the health of your services organization? Here’s how.

  • Four biggest barriers to becoming a customer-centric business

  • Embracing the championship mindset: Our journey to Selling Power’s Top 50 Best Companies to Sell For