Professional Services Automation
  • state of the services industry

    Q&A: The state of the services industry

  • PSO profit center

    How AI is helping professional services organizations become profit centers

  • Profitable projects

    Three steps to profitable project delivery

  • Certinia won Silver Merit Award for Workforce Planning and Analytics

    2024 Merit Awards: Certinia PS Cloud shines with silver

  • Certinia CEO DJ Paoni and Jellyfish Senior Director Adam Hay

    Pragmatic AI in the real world: Q&A with early adopter Jellyfish

  • Connecting the dots for seamless services delivery

  • Customer success blog

    What keeps customer success leaders up at night – and how they can get some sleep

  • win-win with resource management

    New PS Cloud features: A win-win-win for resource management

  • Digital shield

    Worried about the economy? Here’s how leaders safeguard their businesses

  • Global Service Dynamic

    New Global Service Dynamics 2024 report reveals biggest challenges and opportunities for PSOs

  • Guided scoping

    New in Spring 2024: Guided scoping for quicker, better estimates

  • SPI - high performing organizations blog

    Top professional services organisations outperform by huge margins: Here’s their secret.