ALL ARTICLES
  • salesforce and certinia

    Certinia joins Salesforce’s Agentforce Partner Network to drive customer success

  • PS Cloud continues to drive professional services excellence at enterprise scale

  • blog AI with Adam

    Exploring AI maturity: A conversation with Adam Hay of Jellyfish

  • Certinia Customer Success Cloud extends the value of Professional Services Cloud to drive a unified customer experience

  • charting course for AI

    Charting the course for Pragmatic AI adoption

  • graduate caps

    Celebrating winners of the Muscular Dystrophy Association’s inaugural scholarship

  • Certinia’s Summer 2024 Release brings efficiency enhancements at scale to technology & services organizations

  • Four reasons to catch Certinia at Dreamforce 2024

  • Todd Kisaberth our CCO

    Certinia CCO Todd Kisaberth recognized for CX excellence in the 2024 Merit Awards

  • Pragmatic AI

    How good data becomes great AI: The Pragmatic AI model

  • state of the services industry

    Q&A: The state of the services industry

  • PSO profit center

    How AI is helping professional services organizations become profit centers