Customer Success

  • Certinia Customer Success Cloud extends the value of Professional Services Cloud to drive a unified customer experience

  • Certinia’s Summer 2024 Release brings efficiency enhancements at scale to technology & services organizations

  • Todd Kisaberth our CCO

    Certinia CCO Todd Kisaberth recognized for CX excellence in the 2024 Merit Awards

  • PSO profit center

    How AI is helping professional services organizations become profit centers

  • Profitable projects

    Three steps to profitable project delivery

  • Certinia CEO DJ Paoni and Jellyfish Senior Director Adam Hay

    Pragmatic AI in the real world: Q&A with early adopter Jellyfish

  • Customer success blog

    What keeps customer success leaders up at night – and how they can get some sleep

  • Regional user group event for certinia

    Discovering success with like-minded individuals: Certinia user groups

  • Todd Kisaberth, Certinia CCO, has been named to the Constellation Research AX100.

    Certinia Chief Customer Officer Todd Kisaberth named to Constellation Research AX100

  • Why creating customer centricity is critical for every services business

  • Is your customer success metric where it should be?

  • Certinia and Thunder partnership: Helping customers adapt to whatever comes next