FinancialForce PSA goes solo in the G2 Crowd leaders quadrant
Based on customer satisfaction derived from user reviews, G2 Crowd allows users to rank and review the best business software out there. In their Professional Services Automation grid, vendors are placed into 4 separate categories based on both customer satisfaction and market presence. These 4 sections are: contenders, niche, high performers and leaders;
- Leaders offer PSA solutions that are rated highly by G2 Crowd users and have substantial scale, market share, and global support and service resources.
- High Performers provide products that are highly rated by users, but have not yet achieved the market share and scale of the vendors in the Leader category.
- Contenders have significant Market Presence and resources, but their products have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate their products.
- Niche products do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate their success.
Only one Professional Services Automation vendor currently stands in the Leaders quadrant – Certinia PSA.
Why do customers love Certinia PSA?
Built natively on the Salesforce platform, Certinia PSA gives users the ability and visibility to effectively manage resources, report on all financial aspects of a project, track and improve margins and consistently deliver on client promises. But don’t take our word for it – customers say it best! Here’s what users have to say about Certinia PSA on G2 Crowd:
“That it is a great app that has allowed our project managers, resources, sales, and finance teams to all work off of one platform…together.” – Jessika Botruff, Revolution Group
“Certinia delivers an experience that alleviates the pain makes you feel like you can get everything submitted in just a few minutes.” – Andrew Mishler, Medallia at Appirio
“We’re working to help our Project Managers in managing their implementations and get them tracking this in a readily reportable environment. With resource tracking, reporting, and automatic synchronization between quotes and projects, we’ve definitely come a long way to fixing that.” – Joseph Mastrangelo, Silverlink Communications
To learn more about Certinia PSA on G2 Crowd and read the customer reviews, visit the listing here.
If you want to see how FinancialFore PSA compares to NetSuite OpenAir in particular, download this G2 Crowd comparison report.