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Grant Thornton Australia selects FinancialForce to unify the business and drive growth

We are thrilled to share that Grant Thornton Australia, a member firm of Grant Thornton, one of the world’s leading organizations of assurance, tax, and advisory firms, has selected Certinia Professional Services Automation (PSA)Certinia Financial Management, and Salesforce to help the company achieve its ambitious growth and innovation targets. 

Grant Thornton has big plans to become the premier professional services firm advising mid-market clients in Australia, and it knows that delivering on customer expectations is key. The firm had experienced steady growth since 2008 but found its previously disparate systems disconnecting the front and back offices, inhibiting any acceleration in growth. The management team realized they needed to make a change by finding a solution that could bring all data onto a single platform and unify the business. They wanted real-time, meaningful information that could improve both the customer and employee experiences. 

Andrew Pritchett, CIO at Grant Thornton, found that Certinia, natively built on the Salesforce platform, demonstrated a true understanding of its requirements, and so the joint solution was selected to help the company grow with confidence and delight customers. 

Grant Thornton is set to use our PSA solution to improve its full sales-to-service business process, from resource allocation to project execution to billing, while leveraging our Financial Management and Revenue Recognition solutions for robust accounting and reporting. 

In its wider implementation, Grant Thornton will also adopt Salesforce Einstein Analytics and Sales Cloud across its business to enable smarter data decisions. For the first time, the company will benefit from a holistic view of its combined sales, service, and financial data to provide greater efficiencies and an increase in productivity.

We are extremely pleased to welcome Grant Thornton as a customer and, alongside Salesforce, look forward to helping them accomplish great things! For more details about the announcement, please see our press release here.

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