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New Global Service Dynamics 2024 report reveals biggest challenges and opportunities for PSOs
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Certinia’s Spring 2024 Release boosts services businesses with AI-powered forecasting and productivity enhancements
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Top professional services organisations outperform by huge margins: Here’s their secret.
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New in Spring 2024: Guided scoping for quicker, better estimates
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9 ways services leaders can boost utilization
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Prevent consultant burnout: 3 proven strategies
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Now Certinia, but the ‘Force’ endures: Celebrating our strong alliance with Salesforce
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The 7 principles for success in the era of services
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Proximity, Aquient, and Melbourne Market Authority Deploy Services-as-a-Business Platform for Operations Excellence
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Why BeyondTrust, DocuSign, and Five9 all jumped to a Services-as-a-Business platform
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Winning organizations know what employees want: Now everyone can
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McKinsey CFO Pulse Survey: Financial leaders’ priorities have shifted
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How Efficio, Terrapinn, and Worldline transformed their organizations with Services-as-a-Business solutions
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Illuminating the path to profitability: Read the 2023 SPI Professional Services Maturity Benchmark Report
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Six steps for a successful professional services automation integration in M&A companies
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Adapting to change: Six must dos for financial planning in disruptive times
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My top 5 recommendations for PSA implementation preparations