Companies experiencing poor communication among their departments often find themselves in chaos. This not only leads to internal confusion but also adversely affects customers who are passed from one department to another. Certinia ERP and PSA software solutions are designed to unify your company and mitigate these challenges.
Put customers at the center of everything you do with Certinia on the Salesforce platform.
Certinia stands out as the premier solution for your business needs. Our suite of ERP and PSA applications is built on the cloud-based Salesforce platform, providing your team members with real-time access to crucial information for both customers and internal processes.
In the business world, time is money, and inefficiency can be costly. Certinia’s customer insights play a pivotal role in enhancing customer engagement and satisfaction. Build robust relationships using comprehensive best practices and leverage the most intelligent analytics available on the Salesforce cloud platform.
Certinia’s professional services automation ensures predictability and efficiency at every stage of service delivery. We empower the world’s largest enterprise organizations to accelerate customer engagement, retention, and revenue growth.
Certinia stands as the only customer-centric ERP solution, driving engaging, brand-building experiences with streamlined, simplified, and automated financial operations on the Salesforce platform. Propel your services towards continuous improvement.
Customer service is an art form that requires software to orchestrate and implement customer success best practices. Certinia seamlessly connects your organization end-to-end, enterprise-wide, on the customer platform of record—Salesforce. Elevate your brand to an always-on, omnichannel service experience.
We’re here to help.